FAQ
What products does CBi Dental manufacture?
We specialize in manufacturing high-quality dental equipment for the veterinary market. Our product range includes scalers, polishers, drills, x-rays, medical compressors, and more. All of our products are made in the United States and designed to meet the specific needs of veterinary dental professionals.
Where is CBI Dental located?
We are based in Oakland Park, Florida, and proudly ship our products worldwide.
How does your loaner program work?
Our unique loaner program ensures that you never experience downtime while your equipment is being repaired. If your equipment needs servicing, we’ll send you a loaner unit so you can continue working without disruption.
What makes CBi Dental different from other dental equipment manufacturers?
What makes CBi Dental different from other dental equipment manufacturers?
Our commitment to quality and customer support sets us apart. Not only do we build reliable, durable products, but we also provide lifetime free tech support. Plus, our loaner program ensures you’ll always have working equipment. We focus on customer satisfaction by providing quick and accessible help whenever needed.
Do you offer trade-in options?
Yes! If you’re looking to upgrade your equipment, we offer trade-in credit toward the purchase of a new unit, including credit for equipment from other brands.
Do you offer customer support in languages other than English?
Do you offer customer support in languages other than English?
Yes! We offer full support in Spanish for clinics that require it.
How long has CBi Dental been in business?
CBi Dental Manufacturing, Inc. was founded by Charles Brungart in 1990, and we have been proudly serving the veterinary market ever since.
What is CBi Dental’s mission?
Our mission is to build top-quality dental products that veterinary professionals can rely on, backed by fast, accessible, and reliable support.
Can CBi Dental repair equipment from other manufacturers?
Can CBi Dental repair equipment from other manufacturers?
Yes! In addition to servicing our own products, we also repair equipment from other manufacturers. We aim to keep your clinic running smoothly, regardless of the equipment brand.
Do you offer any warranties or support for your products?
Yes! Our product warranties vary in timeframe, but all products come with lifetime free tech support. When you call us, you’ll always speak directly to a human—no automated phone systems. Our team is dedicated to ensuring that you receive the support you need as quickly as possible.
What is your refund policy?
We offer refunds for up to 30 days. Please note that there is a 25% restocking fee, and shipping costs are not refundable.
